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Need help with My Selftape App? Trying seaching our comprehensive FAQ. If you still need assistance please use the Support Request Form at the bottom of this page.

Frequently Asked Questions (FAQ)
Services Updates

ANDROID:  "Something went wrong!" error when trying to encode a selftape

Status: Under Investigation 

Updated: Feb 13, 2024

We are aware of an issue affecting encoding on Android. Currently, we believe the issue is limited to Samsung devices running the most recent Android Version 14 (released around Feb 10, 2024). Samsung devices running the most recent Android Version 13 should not be affected.

We will post an update on this page when we have more to share.

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